My ISO Genius

The question

My ISO Genius has worked with ISO consultants that have helped many companies to get certified for their business processes. My ISO Genius believes that getting certified doesn’t have to be difficult if you can be guided through the process with their platform. The My ISO Genius platform, however, breaks the standard down into small, actionable steps and provides you with templates to structure your internal processes for the audit. We were asked to build an ISO-certificate management system for My ISO Genius.

Our answer

Since My ISO Genius is a startup, we aimed for a fast time-to-market, all while building a product with good product/market fit and keeping the spend under control. That’s why we started with a Design Sprint to create the best solution possible. The development phase perfectly fits the scrum methodology and therefore we chose to work with My ISO Genius in an Agile Scrumway. With sprints of 3 weeks each, we aimed to minimize overhead and maximize the valuable output, while still reflecting on the work done and discussing with ISO Genius to choose the right direction. Through the design sprint, we understood My ISO Genius and they understood us. This mutual understanding made it possible to work truly Agile.

Platform

We all know that getting ISO certified comes along with complex processes. Navigating through the technical requirements of the standard proves daunting and difficult. The My ISO Genius platform, however, breaks the standard down into small, actionable steps and provides you with templates to structure your internal processes for the audit. This means companies now can get certified without the need of external consultants.

Through design thinking techniques we came up with several solutions, prototyped them and tested them with real end-users. During the Design Sprint, we went from (just) a good business case to a tangible test-version of the interface in just a couple of days. It was interesting to see that what we thought they would need, was in fact not what we thought would be the purpose of the My ISO Genius app. Initially, we thought the focus of the My ISO Genius platform should be on explaining the requirements for getting an ISO certification. However, as it turned out, end users considered it far more important to have an overview of the concrete tasks required to obtain an ISO certification.

Since the dreams and backlog are always bigger than what is realistically possible, budget and time-to-market always are limiting factors for any project. The question should therefore not be how much budget and time is needed, but how to maximise the value within the available time and resources.

Working on the My ISO Genius certification

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Our overall experience was very pleasant. Dutch Coding Company took us along in the software development process starting with the Design Sprint. This way has really given us a focus instead of not knowing what we were doing. I have always had the feeling that Dutch Coding Company truly wanted to understand what we wanted to build and they understood our target audience. This ensured them to think along at the same level. The Design Sprint and the process of building software afterwards has provided many new insights. The collaboration was very pleasant, deadlines were met, everything was explained at a detailed level and we knew we could benefit from each other.

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